Hi all,

(sorry for English - my German is not as good)

our ESAM 3200.S developed a problem and now does not make any coffee.

At first, a few days ago, it started dripping coffee very slowly and it took a very long time to produce.

Now, it's stopped making any coffee at all and instead all the water that was supposed to go to the coffee drip, comes out of the hot water spout instead. Same thing happens at preheat and at shutdown.

I've opened the machine and tried to see if there's any blockage but there was nothing obvious.

I did the decalcification routine as well, but it did not work either.

Can someone please help?

Email works as well - lefteris1 (at) yahoo (dot) com.

Thank you so very much!

And you think this will work even if there's blockage in some tubing?

Stefan,

thank you for your answer.

do you believe it's a limescale blockage in the thermal unit, even though the water comes HOT out of the hot water spout (but does NOT come out of the coffee drip)?

I don't have a problem cleaning things, but I'd rather avoid unnecessary action.

Hallo Stefan,

sarcasm aside, I did the entire thermoblock removal. There was no limescale deposits anywhere that I could see. Any other suggestions?

Unfortunately, that's not it either - I inspected the black tube while the thermo block was out, "just in case", and there was no blocking... but thanks for the suggestion.

Is it possible that somehow I didn't clean the thermo block well enough? I took it apart and actually physically blew into all the pipes to ensure they're not clogged... is there any way I can test the water flow from the pump to the thermo block to the coffee "puck"?

Stefan,

many thanks for your help. Turns out that I *did* have to do the manual decalcification process that takes place through the secret test menu:

Put the 3200 in the secret menu (turn it on while pressing 1 cup and flush), then press the 1 cup to bring the group to the upper position, then do a complete MANUAL decalc by filling up the water pot with the decalc / water fluid mix and intermittently flushing water through. The first few seconds confused me as nothing would happen (same faint sound as before), but eventually the water started coming out and I almost got tears coming out of my eyes with happiness ;).

Again- thanks for the help! Delonghi Greece wanted me to send the thing in so they can "repair" (for > 100 Euro cost).